INSIDE Click images or words to go to article Volume 126 Issue 03, March 2017 Excuses, lies & letting fees The fake temptation How far will letting agents go to avoid compliance? How one fake charger led to a huge e-crime haul Too good to be true Legal perspectives The misleading pricing strategies of a trusted retailer Consumers new claim in VW emission scandal The duel in the crown Featuring trading standards, a psychoactive substances trader and the crown court, plus opinion from CTSI Welcome from the editor-in-chief Chris Faye introduce the edition Noticeboard Playsafe 2016 winner receives award; nominate your trading standards hero; Radio 4 slot for trading standards News Local authorities at breaking point; changes for primary authority scheme; car fraud exposed; new laws on laser pen use; UK-Japan consumer complaints service launches Consultations Food law review and preventing pension scams Obituaries Carolyne Dollins; Eric Ian Hill; John Dennis Hooker Is trading standards performing other agencies roles for them?