Trading Standards magazine CTSI HEAD OFFICE: 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon SS15 6Th T: 01268 582200 www.tradingstandards.uk EDITOrIAL ENQUIrIES: TS Today, CPl, 275 newmarket rd, Cambridge CB5 8JE T: 0345 608 9468 e: tstoday@tsi.org.uk gENErAL ADvErTISINg: Judith Thurston T: 01268 582221 e: advertising@tsi.org.uk CHAIrMAN: mark mcginty CHIEF ExECUTIvE: leon livermore EDITOr-IN-CHIEF: Chris Fay SUBSCrIPTION HOTLINE: T: 01268 582228 e: institute@tsi.org.uk EDITOr: Carina Bailey COVER IMAGE: SAm ATkinS CTSI PrESS OFFICE: T: 01268 888051 e: pressoffice@tsi.org.uk Written, designed and produced by CPL (Cambridge Publishers ltd). opinions expressed in this journal are not necessarily those of the Chartered Trading Standards institute. iSSn 2056-6433