INSIDE Volume 126 Issue 11, November 2017 Click images or words to go to article Good with numbers Home wreckers Managing cases with a high volume of witnesses Why rogue park owners are a trading standards issue Battling the bullies Legal perspectives What to do when the rogues turn nasty Best practice for cases involving product safety Behaviour change How small ripples could create waves for serious organised crime by disrupting counterfeit and illicit goods sales Welcome from the editor-in-chief Eleni Chalkidou introduces the edition Noticeboard Young Consumer of the Year London winners; National Consumer Week dates announced; your letters News CTSI launches car-clocking campaign; EFRA inquiry into 2 Sisters Food Group; Citizens Advice welcomes measures to tackle high energy bills; illegal skin-lightener trader fined Consultations Updating consumer protection in the travel package sector; simpifying surveillance on Bovine TB; revision of EU consumer law directives; laser pointers