INSIDE Click images or words to go to article Volume 126 Issue 01, January 2017 7 1 0 2 Fee display law Spreading the word Letting fees campaign to target agents in new areas How the UK makes a risk policy decision Spirit of change Legal perspectives How open pourers were short changing consumers Investigatory powers under the Consumer Rights Standards Act National Trading Predicting the future What will the biggest consumer problems be in 2017? Weask the experts Welcome from the editor-in-chief Chris Fay introduces the edition Noticeboard Checkatrade symposium to help counteract rogue traders; Cifas wins award for fraud fringe events News Peterborough Trading Standards defends its action againstWhirlpool; Poundworld guilty of selling faulty charger kits; self declaration could help prevent fraudulent push-payment scams Consultations Changes to the Air Travel Organiser s Licence; bovine TB; roadworthiness testing for vehicles of historic interest In this feature l scams l estate agency l sentencing Teamwork pays off 2015/2016 Bang toriminals convicted c rights 77 in total created for In the past two years, National Trading Standards teams have convicted 177 criminals for ripping off innocent members of the public 2014/2015 100 criminals convicted in total The impact National Trading Standards teams have made by convictions and sentencing 170 170 160 160 140 140 120 120 100 100 80 80