INSIDE Click images or words to go to article Volume 125 Issue 7 Welcome from the editor-in-chief Chris Fay introduces the edition Noticeboard MBE goes to chair of CTSI board; recall review steering group set up by MP; Scams Awareness Month; brand best practice News Six people sentenced after NTS Scambuster Team investigation; Carmarthenshire scoops national award; positive impact of crackdown on legal highs in Edinburgh; scammer letting agent jailed Consultations Review of the retained provisions of the Consumer Credit Act; licensing of equipment and the supply chain in the tobacco illicit trade protocol Legal Special report CONFERENCE 2016 Awards, plenaries and more; we bring you the discussion highlights on topics from scams to sector standards A Court of Appeal ruling that impacts those confronted with wrong defendant arguments