Trading Standards Magazine CTSI head office: 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon SS15 6TH T: 01268 582200 www.tradingstandards.uk Editorial enquiries: TS Today, CPL, 1 Cambridge Technopark, Newmarket Road Cambridge CB5 8PB T: 01223 378035 e: tstoday@tsi.org.uk Chairman: Malcolm Craig General advertising: Judith Thurston T: 01268 582221 e: advertising@tsi.org.uk Chief executive: Leon Livermore Editor-in-chief: Eleni Chalkidou Cover image: Dmitrii Guzhanin Editor: Carina Bailey Subscription hotline: T: 01268 582228 e: institute@tsi.org.uk CTSI press office: T: 01268 888051 e: pressoffice@tsi.org.uk Written, designed and produced by CPL (Cambridge Publishers Ltd). Opinions expressed in this journal are not necessarily those of the Chartered Trading Standards Institute. ISSN 2056-6433