Trading Standards Magazine CTSI HEAD OFFICE: 1 Sylvan Court, Sylvan Way, Southfields Business park, Basildon SS15 6Th T: 01268 582200 www.tradingstandards.uk CHAIRMAN: malcolm Craig CHIEF EXECUTIVE: leon livermore November 2017 www.tradingstandards.uk Trading Standards Magazine Pump up t he volume! Stepping up our campaign to safeguard the profession EDITOR-IN-CHIEF: Eleni Chalkidou COVER IMAGE: iSToCk.Com / GEORGEPETERS EDITOR: Carina Bailey EDITORIAL ENQUIRIES: TS Today, CPl, 1 Cambridge Technopark, Newmarket road Cambridge CB5 8PB T: 01223 378035 e: tstoday@tsi.org.uk GENERAL ADVERTISING: Judith Thurston T: 01268 582221 e: advertising@tsi.org.uk SUBSCRIPTION HOTLINE: T: 01268 582228 e: institute@tsi.org.uk CTSI PRESS OFFICE: T: 01268 888051 e: pressoffice@tsi.org.uk Written, designed and produced by CPL (Cambridge Publishers ltd). opinions expressed in this journal are not necessarily those of the Chartered Trading Standards Institute. ISSN 2056-6433 Facebook f Logo CMYK / .ai Facebook f Logo CMYK / .ai