CTSI Conference 2016 View from the bridge Exhibitors are set to take over the Telford International Centre on 20 June to share their services with trading standards at the four-day CTSI Conference and Exhibition. TS Today brings you details of the first priority bookers BOOST YOUR CPPD CTSIs popular mini-theatre sessions are an ideal way to boost your CPPD Since 1983, the Copyright Licensing Agency (CLA) has been the recognised UK collective rights licensing body for text and images from book, journal and magazine content. CLA exists to simplify copyright for content users in the academic, professional and public sectors, and pay royalties to creators and publishers. www.cla.co.uk to the event. When we are asked at short notice to find space for sessions, we try to at Conference. This year, 47 are on accommodate these where possible and offer, either 30- or 45-minute sessions. avoid disruption; sometimes sessions have The session holders decide on and to be declined. deliver across a wide range of topics, which varies from legislation updates to best practice. These mini-theatre sessions are extremely popular with session holders and delegates; we release them for sale in October and they are normally sold out by December. This type of training together with the exhibition supports Conference, and enables CTSI to offer mini-theatres to our members free of charge. Ticketing change For 2016, our mini-theatre tickets will only guarantee you priority entry if you arrive at the room at the start time of the session. We will then release remaining space in the room to those who have been unable to obtain tickets, on a first-come, firstserved basis. In previous years, people with tickets have not always attended the sessions promptly. This has caused disruption to the mini-theatre, and resulted in Marks & Clerk patent and trademark attorneys, plus our associated firm of solicitors, offer clients a comprehensive range of intellectual property services, covering patents, trademarks, designs and copyright. This includes obtaining worldwide protection, portfolio management, strategic advice, commercial advice, licensing, enforcement, due diligence and litigation. www.marks-clerk.com Every year, TV SD Product Service performs testing and screening checks on thousands of products intended for consumers. We work closely with trading standards authorities across the UK to guarantee consumer safety, providing peace of mind that products are safe, reliable and compliant. www.tuv-sud.co.uk Bond Solon is the UKs leading legaltraining company for non-lawyers. Over the past 15 years, we have worked with more than 200 local authorities, central government agencies, fire brigades, police forces and professional bodies. The training is designed to ensure investigators within environmental health and trading standards departments have the confidence and ability to collect, write and give effective evidence in legal proceedings. www.bondsolon.com trueCall protects 500,000 homes, blocking 150 million nuisance calls each year. We work with 130 local authorities, charities and police forces, and the National Scams Team. We are Buy With Confidence accredited, and have a coveted Secured by Design (SBD) Award from the police. Why would you go anywhere else? www.truecall.co.uk GBGs Connexus IQ enables you to access the largest source of non-creditderived consumer data, combined with the full Electoral Roll for the UK and BT Data, with the addition of premium credit-derived addresses. By combining all of these sources of information, GBG Connexus IQ is the UKs leading open source intelligence solution. www.gbgplc.com We support fair and open markets by enforcing statutory company and insolvency regimes. We investigate misconduct by live companies and directors of insolvent companies. We receive complaints about live companies and company directors. Actions we take include: winding up companies; disqualifying directors; and passing information to prosecutors and other regulators. www.gov.uk/government/ organisations/insolvency-service The UK ECC is part of the European Consumer Centre Network (ECC-Net), which is made up of 30 centres one in each EU country, plus Iceland and Norway. Our aim is to give consumers the same confidence when shopping within Europe as they have at home. www.ukecc.net Gough Square Chambers specialises in consumer and regulatory law. Our wealth of experience has enabled us to maintain our position as the leading specialist set in this field for more than 20 years. We aim to be responsive to the needs of our clients, providing a friendly, flexible, cost-effective and efficient service. www.goughsq.co.uk The British Toy & Hobby Associations uppermost concern is that toys are manufactured safely so that customers can enjoy them to the full, with confidence in their quality. Members of the BTHA adhere to a strict code of practice, which includes rules about safety, and the ethical promotion and production of toys. www.btha.co.uk Programme some unhappy delegates who cannot The Conference programme is available understand why they are unable to attend on CTSIs website and is regularly a session that is not full. updated. Mini-theatre sessions are also So we would request that, if you have a publicised there and, while every effort is ticket but are unable to use it, you return it made to avoid clashes in the programme, to the registration desk for redistribution. these occasionally occur because of new CTSI looks forward to seeing you in hot topics or policy issues arising close David Horn Communications is pleased to announce that the team will be at Telford (stand M10) for the annual conference and exhibition. The company has been supplying specialist overt and covert audio and video surveillance equipment, as well as PACE interview machines, to trading standards for almost 30 years. www.davidhorncommunications.com 12CPs trading standards team are experts in their field. Tendered to more than 50 local authorities, our specialist barristers offer full support and representation to investigators, hard-pressed legal departments and individuals. We operate nationally and cost-effectively, prosecute and defend, and would love you to stop by for an informal chat. www.12cp.co.uk Ombudsman Services is a successful and growing private, not-for-profit company, providing an expert, independent dispute resolution service for consumers and businesses. The service focuses on encouraging both parties to agree a proposed resolution wherever possible, and takes into account all the evidence in a case to make a balanced decision. www.ombudsman-services.org Unilever is one of the largest brand owners. Our brands include Brylcreem, Comfort, Dove, Impulse, Knorr, Lipton, Lux, Lynx, Persil, PG Tips, Ponds, Radox, Signal, Simple, Sunsilk, Sure, Surf, TRESemme, Vaseline, V05. We take counterfeiting very seriously and will always support the authorities to protect our brands and consumers. Contact brand.protection@ unilever.com www.unilever.co.uk Under Age Sales specialises in helping retailers to achieve age restricted sales compliance. We offer comprehensive and intensive support mainly to small, independent retailers. You could be a sole trader, part of a chain, one of the symbol or fascia groups, or a franchisee. We canhelp you to secure your business and retain your trading licences. www.underagesales.co.uk Wagtail UK provide specialist detection dogs for government agencies such as the UK Border Force, trading standards, HM Revenue and Customs, police and armed forces. Wagtail UK detection dogs work alongside health authorities in the fight against illicit tobacco. The company has multiple tobacco/cash dog teams available 24/7, 365 days a year. www.wagtailuk.com National Trading Standards supports trading standards services in England and Wales with leadership and resources to reduce consumer and business detriment locally, regionally and nationally. It delivers crossboundary consumer protection through sound intelligence that identifies and tackles emerging threats, as well as ensuring food chain safety through feed hygiene enforcement. www.nationaltradingstandards.uk TrustMark is a stamp of quality given to firms that register through one of our 33 scheme operators. The stamp ensures that the consumer is protected against rogue traders, and has support if things go wrong. TrustMark is a not-for-profit organization, licensed by government and supported by consumer protection groups. www.trustmark.org.uk Telford. Dont forget to book your place! As the regulator for the optical professions in the UK, our purpose is to protect the public by promoting high standards of education, performance and conduct among opticians. We currently register around 29,000 optometrists, dispensing opticians, student opticians and optical businesses. At CTSI, we will be talking to delegates about the dangers involved with the illegal sales of cosmetic contact lenses. www.optical.org BEAMA is the independent expert knowledge base and forum for the electrotechnical industry in the UK and Europe, representing more than 150 manufacturing companies in the sector. BEAMA works with the UK government and other law enforcement agencies around the world to crack down on the manufacture and distribution of counterfeit and noncompliant electrical infrastructure products. www.beama.org.uk Checkatrade has been connecting consumers with local recommended, vetted and monitored tradespeople since 1998. Our partnership with trading standards strengthens consumer protection against rogue traders. Continued work with Primary Authority Kent Trading Standards further supports our role in the fight against doorstep crime. www.checkatrade.com The Intellectual Property Office is the national coordinator on intellectual property crime (counterfeiting and piracy) and the government body responsible for UK intellectual property rights (patents, design, trade marks and copyright). Its Intelligence Hub coordinates and exchanges criminal intelligence between enforcement agencies and the private sector in the UK and overseas. www.gov.uk/government/ organisations/intellectualproperty-ofce Sports Traider/LMB continue to supply secure disposal and re-branding to authorities and brand owners for everything except fireworks in an environmentally friendly way. We are very pleased to be exhibiting again and thank CTSI for their award we are now helping many more authorities. www.sportstraider.org.uk Are you working with consumers who have problems with their bank, insurer, credit card or even scams? The Financial Ombudsman may be able to help. When people feel theyve been treated unfairly or are in vulnerable situations,the Ombudsman has the power to put things right and help consumers and businesses to move on. www.nancial-ombudsman.org.uk The Citizens Advice consumer service team will be available to discuss how the service is delivered and how we engage with our partners. We can outline changes being made to our codes, explore opportunities to work closer together and share our plans for the future of the service. www.citizensadvice.org.uk TUV Rhinelands state of the art laboratory in Birmingham focuses on testing, compliance and certification of electrical devices. Accredited to UKAS 17025, we specialise in services including safety screening, documentation reviews, fault investigations and benchmarking. www.tuv.co.uk l Consumer and regulatory law specialists l Experienced in all aspects of consumer protection, consumer credit, health and product safety, and local government law. l Instructed by regulators l Acting in civil and criminal enforcement across England and Wales l Mini-theatre talk on Wednesday 22 June. Tickets available at our Stand J3. www.hendersonchambers.co.uk The CPR Call Blocker range of products are manufactured and distributed globally. We supply retail, police, trading standards, protective agencies, distributors, re-sellers and high profile members of society. We have also been involved at a government levelsuggesting ways to help protect people from nuisance and scam calls. www.cprcallblocker.com TrustOnline, the Registry Trusts website, delivers online results showing judgments, orders and fines for England and Wales, Scotland, Northern Ireland, IOM, Jersey and the Republic of Ireland. Registry Trust also offers a range of activities from data supply to data enhancement and analytical services. Visit us on our stand H3. www.trustonline.org.uk Credits Images: Steeve Roche / Shutterstock To share this page, in the toolbar click on Have you seized any DVDs/Blurays? The Video Recordings Act 1984 requires that all videos supplied in the UK carry a BBFC classification, unless exempt. We can assist you by providing evidence under Section 19 of the VRA or Section 280(1) and Schedule 9 of the Criminal Procedure (Scotland) Act 1995. www.bbfc.co.uk Kenyon Block Consultants is proud to support CTSI at this years conference. We supply specialist recruitment services and a range of management solutions to ensure that you will get the most from your budget. Please pop along to stands D1 and D10 in Telford and say hello. www.kenyonblock.com You might also like CTSI Conference 2016