F ID I AC A D E M Y FIDI WEBINARS: EXPERT-GUIDED SKILLS IMPROVEMENT FROM YOUR DESK Chantal Fera, FIDI Academy Manager, provides an update on the recent success of FIDIs webinar programme, which was offered to FIDI Affiliates free of charge for two months during the COVID-19 pandemic T o help our membership through the difficult COVID-19 lockdown period, the FIDI Academy gave all FIDI-affiliated companies and their staff free access to its webinars throughout the months of April and May. Many took up the offer, with hundreds of staff members taking part and an overwhelmingly positive response. FIDI WEBINARS: FREQUENTLY ASKED QUESTIONS What is the difference between a webinar and online training? Webinars are scheduled at a specific date and time, and allow for interaction between subject matter experts and your industry peers. What is the main value of the FIDI webinars? The up-to-date content, not only about industry topics, but also on valuable soft-skills training, including project management, time management, customer service and cultural awareness. Why are FIDI webinars the preferred learning option for Affiliates? l T hey are low cost l L earn at your desk or anywhere with an internet connection lC onstant interaction with the trainer lY ou can ask a question at any point l I t is delivered during working hours for a global audience lA n interactive quiz at the end reinforces the main messages 58 FF298 AugSept20 pp58-59 FIDI Academy.indd 58 WW W. F I D I FOC U S . OR G 20/07/2020 16:30