Specialist services directory To advertise, or for further information, please call John Wheaton on 01223 378042 or email john.wheaton@cplone.co.uk CONSTRUCTION & REFURBISHMENT C O N S U LTA N T S & T R A I N I N G TRANSFORMATION EXCELLENCE Structural Car Park Repair and Refurbishment Concrete repairs Electro chemical Deck waterproofing Anti carbonation coatings Signage, CCTV Testing & investigation Lighting schemes & design Movement joints T: 0845 8994444 E: enquiries@makers.biz W: www.makers.biz CPE Implementation assistance Contract preparation (enforcement, customer service and IT) Quality review of existing operations Management support Policy and procedure manuals TMA 2004 training and WAMITAB qualification CEO Training and WAMITAB qualification Audits and compliance surveys Telephone & customer care courses Letter writing courses Parking Managers courses Mystery shopping approved centre All services are delivered by staff with extensive operational experience in all areas of CPE. Our Consultants are either ex-local authority managers or have many years of commercial CPE Experience. We will tailor our services to meet your specific requirements. Contact details Kirsty Reeves 07917 353 218 E-mail info@parkingassociates.co.uk Please visit our website for further information www.parkingassociates.co.uk 49