2 AM F E ATU RE Ottawa, Canada, has a vibrant and growing international business sector RETURNING TO THE FOLD As part of Canadas largest moving network, AMJ Campbell International, Ottawa has a lot to offer particularly as it is the only FIDI FAIM-certified mover in the Ontario region. Claude Martel, AMJs General Manager, explains A CLAUDE MARTEL, GENERAL MANAGER, AMJ CAMPBELL INTERNATIONAL, OTTAWA We are not new to FIDI FAIM. Our origin dates to our first FAIM certification in2003 W W W. F I D I. O R G FF289FebMar19 pp82-83 New Affiliate 4.indd 83 MJ Campbell International, Ottawa, has its proud beginnings in 1995, and was founded on a need to service international customers separately from our North American domestic household goods business. We are located in Ottawa, Ontario, home to Canadas Federal Government, most global embassies and Fortune 500 companies doing business with the government sector. Ottawa and the surrounding National Capital Region has a very vibrant and growing international business sector. AMJ Campbell International, Ottawa, is part of the AMJ International network, and has offices across Canada in Montreal, Toronto, Calgary and Vancouver. In turn, it is part of the AMJ Campbell family Canadas largest moving network, with 40 offices coast to coast. Although we are now listed and approved as a new Affiliate, we are not new to FIDI FAIM. Our origin dates toour first FAIM certification in 2003. The restructuring of ownership has meant we had to apply again as a newAffiliate. Our mission statement is: Dedicated to exceptional personalised service. The business has grown exponentially on the foundation of trust and integrity, as well as our passion for being the very best. We are in a unique market space, because we are the only FIDI FAIM-certified mover among many moving companies trying their hand at supplying international moving services. We are extremely optimistic about our growth and increased market-share opportunities not only through new corporate entrants starting or expanding their businesses in Ottawa, but also by servicing FIDI Affiliates that require quality destination services in Ottawa and the National Capital Region. We view our FIDI Affiliation and FAIM Certification and certification as an integral part of the success in building our business. Our overall processes closely follow all FIDI FAIM guidelines, in accordance with the quality manual, and our systems have been designed to align with those quality requirements. This has contributed to our bottom line, as we experience a minimum of non-conformities in our day-today operations. Being FAIM certified is also a distinct market advantage, because we have a proven quality system in place, audited and certified by an independent party in EY. As part of our quality service delivery to our valued clients, we endeavour to only use FIDI FAIM-affiliated offices around the globe, wherever possible. In turn, we are happy to be of service, offering our fellow Affiliates more than 23 years of international experience. For further information or assistance, contact Claude Martel, General Manager, AMJ Campbell Ottawa, Ontario, Canada on +1 613 737 0000 or email cmartel@amjcampbell.com 83 23/01/2019 16:59