FIDI NEWS YOUR NEXT MOVE IN DSP FIDI Academys Chantal Fera reveals plans for a new Destination Service Provider (DSP) seminar, and discusses its importance to the broader relocation market F CHANTAL FERA, FIDI ACADEMY MANAGER IDI Academy is launching a new seminar for FIDI Affiliated companies active in the broader relocation market. Similar to the EiM seminar, which is tailor-made for the moving industry, participants will discover up close all aspects of the Destination Service Provider (DSP) business. The FIDI DSP seminar is in addition to the DSP certification that FIDI is developing. Interested Affiliates can find out more about this seminar during the upcoming conference in Amsterdam. There, FIDI Academy will invite you to learn about a number of opportunities and challenges facing relocation companies through a DSP workshop and discussion panel. You will find out: Why a DSP seminar is necessary for relocation coordinators The elements that enable you to offer competitive services with a sustainable margin Common mistakes, or pitfalls, when companies expand from moving operations to a broader relocation business The real costs of a relocation business The missed opportunities if you stay only in the moving business The value of cross-selling your range of services (moving and relocation) THE NEXT STEP IN DSP CERTIFICATION The FIDI DSP seminar will be very hands-on, giving attendees advice and guidance on the key elements for success. It will also outline how to comply with the policies set by corporate accounts, as well as RMC requirements and the new DSP certification. The DSP seminar will focus on: Attitude and etiquette How to calculate, present and sell relocation bundles The services you can offer and what they include Case studies, field visits and meetings with local experts For more information and dates of the next seminar sessions, contact academy@fidi.org BOOK YOUR EiM PLACE Join your industry peers in Jacksonville, Florida, from 24 February to 1 March 2019, for this years EiM seminar, says FIDI Academys Chantal Fera T heres only one place you can enjoy the sun, glorious beaches, networking and professional development this year: the FIDI EiM seminar in Florida. Taking place in Jacksonville, from 24 February to 1 March, the EiM is the best learning option and networking opportunity to start building business relations with your FIDI peers. Key highlights include: Full training on all aspects of the international moving business for sales and operations staff and managers The exchange of industry best practices Intensive networking with international FIDI moving and relocation companies Case studies Role plays Limited places available. To register, contact Chantal Fera at academy@fidi.org Field visits to airport, sea terminals and freight-forwarding agents Practical exercises, such as a packing/ pre-move survey at a clients residence or similar environment The EiM seminar is the best learning option and networking opportunity to start building relations with your FIDI peers WW W. F I D I. O R G FF289FebMar19 pp30-31 DSP & EiM seminar.indd 31 31 23/01/2019 16:32