PRODUCTS & SERVICES Products of the month Uninterrupted, limitless supply of hot water for all cleaning and hygiene regimes Guaranteed product availability and technical support for essential works and key sectors R innai has announced that it will guarantee the product availability of its range of continuous flow hot-water heating units and systems, as well as installers and contractors, 24/7 for all essential works, to ensure a constant and uninterrupted hotwater supply at key and critical sites, including NHS facilities, care homes, schools, food production facilities and supermarkets. In addition, the company is guaranteeing speed of delivery, with all orders despatched within 24 hours on a next-day service. Products can also be shipped the same day or night by priced-in special courier, direct to any healthcare or critical site in UK major towns and cities. Rinnai also offers full services for all sectors coping with and fighting against the current pandemic. It guarantees limitless hot-water supplies to any site, for as long as there is a constant supply of gas and water. It offers 24/7 technical service, and product and spares availability, as well as digital technology aids, such as the Help me choose facility on its website. The services to all sites in essential works are: Runcorn UK HQ emergency weekend opening and sales support open for any emergency/ essential equipment provision of new units and for spares Weekend operational and technical support helpline call 01928 531870 and select sales. If the call is not answered immediately, leave a voicemail and they will respond within an hour. As a manufacturer of continuous flow hot-water systems, Rinnai makes and sells two million units each year. Its range of units can be manifolded to supply limitless hot water to any site of any size. This means fast, efficient, temperaturecontrolled water on demand at the point of delivery kitchens, showers, accommodation blocks, bathrooms and washrooms. It also means far less space spent on plantrooms and no, or little, maintenance, because all units are robust, with a long working life. The Rinnai specification and design team can also prepare installation schematics that demonstrate best practice regarding legislative design considerations. This expertise will guarantee best practice to combat legionella, G3 and a host of other onsite compliance issues. The result is a highefficiency, low-emission system, delivering unlimited amounts of hot water. Call 01928 531 870, email sales@rinnaiuk.com or engineer@rinnaiuk.com, or visit www.rinnaiuk.com Rinnai to expand and invest in dedicated London office, team and resources Firm positioned as South East information hub for delivery of on-demand hot-water units R innai has completed the first phase of what it says is a significant investment in dedicated operations in London and the South East, with two senior sales appointments, and more support staff and resources, added to its Hayes office. The first appointment is Ricky Lewis as regional sales manager for London west and south-western counties. He has previously held specification manager and other senior sales roles within commercial boiler companies and water heater product manufacturers. Lewis (pictured) began his career as an apprentice plumbing and heating engineer, and has been active in the Young Engineers Network, a CIBSE London committee member, and part of Oxfordshire Construction Professionals Networking. Rinnai is now positioned in London and the South East as the information hub for all questions concerning the delivery of ondemand, temperature-controlled, hot-water units and systems for sites of every size, said managing director Tony Gittings. Gittings added that the Rinnai proposition, with specific reference to buildings services consultancy in the London area, will include: Temperature accuracy as a means of thermal disinfection Temperature accuracy within the healthcare, care home and hotel environments Temperature accuracy as a means of efficiency Temperature accuracy as a means of safety. Tel: 020 7880 6245 Email: cibsedirectory@redactive.co.uk CIBSE Dec20 pp57-60 Products.indd 57 Rinnai manufactures more than two million water heaters every year and aims to be at the forefront of creating real advantages for users. Rinnai also continues to offer full services for essential works support to NHS facilities, care homes, schools and supermarkets. It offers out of hours and weekend technical support building service consultants, designers, installers, site managers and end-users simply call 01928 531870, select Technical and, if the call is not answered immediately, can leave a voicemail. The firm promises a response within one hour between 8am and 10:30pm, seven days a week. If there is a constant supply of gas and water, the units are guaranteed to supply temperatureaccurate hot water in unlimited quantities for all hygiene regimes on all types of sites. Customers seeking information online can use the smart contact points Help Me Choose or Ask Us a Question on Rinnais website, or contact the firm by email or phone. Call 01928 531 870, email sales@rinnaiuk.com or engineer@rinnaiuk.com, or visit www.rinnaiuk.com www.cibsejournal.com December 2020 57 20/11/2020 15:13