INSIDE Volume 128 Issue 5 Click images or words to go to article Infographic State of Scottish council- based consumer protection Illegal teeth whitening A Q&A about cracking down on non-compliance Time to act Seven months on from the VW emissions scandal, why are UK owners still waiting for their vehicles to be fixed? Welcome from the editor-in-chief Chris Fay introduces the edition Noticeboard Scottish Young Consumer of the Year winner; new workplace survey launched Pawnbrokers: jewellery How test sales benefited from collaboration with business Car clocking Tackling mileage scams and questioning legislation News UK food crime study; government farm welfare backtrack; partnership crackdown on rogue traders; unfair sales fine Consultations Citizens Advice draft work plan; future of retail energy market regulation CTSI Conference More priority bookers for CTSI's June Conference Obituary: Brian Frederick Wrighton FCTSI Lending penalty rates Supreme Court judgment: ParkingEye v Beavis Legal perspectives Hidden property fees affecting elderly consumers