CTSI head offICe: 1 Sylvan Court, Sylvan Way, Southfields Business Park, Basildon SS15 6TH T: 01268 582200 www.tradingstandards.uk ChaIrman: Christine Heemskerk ChIef exeCuTIve: Leon Livermore edITor-In-ChIef: Chris Fay edITor: Carina Bailey edITorIal enquIrIeS: TS Today, CPL, 275 Newmarket Rd, Cambridge CB5 8JE T: 0345 608 9468 e: tstoday@tsi.org.uk General adverTISInG: Judith Thurston T: 01268 582221 e: advertising@tsi.org.uk SubSCrIpTIon hoTlIne: T: 01268 582228 e: institute@tsi.org.uk CTSI preSS offICe: T: 01268 888051 e: pressoffice@tsi.org.uk trading standards magazineCover image: QuaRTa / SHuTTERSTOCk Written, designed and produced by CPL (Cambridge Publishers Ltd). Opinions expressed in this journal are not necessarily those of the Chartered Trading Standards Institute. ISSN 2056-6433 Facebook “f” Logo CMYK / .ai Facebook “f” Logo CMYK / .aitrading standards magazine fuelling the fire VW has yet to fix a single vehicle affected by the emissions scandal in the UK – is it time for the government to act? www.tradingstandards.uk may 2016