PRODUCTS | SERVICES Toshiba launches website for rapid access to customer support and technical data A roaring success for Grundfos At the beginning of 2018, there were very few expectations that the year would turn out to be a memorable one for English football fans. However, as soon as the whistle blew in Russia forthe start of the World Cup one of themostwatched sporting tournaments on the planet expectations, along with the temperature, rose dramatically. Within the 12 venues, which were spread across 1,800 miles, were 859 Grundfos pumps. These units quietly played their part in the unfolding football drama by delivering essential services, including water supply, ventilation, irrigation and drainage, cooling and fire protection. England losing to Croatia in the semi-finals was painful, but this was somewhat redressed when Gareth Southgates side beat them at Wembley another Grundfos-supported venue to reach the final stages of the UEFA National League, to be played in June. Grundfos is delighted to be playing its part at these and many major sporting locations, both at home and abroad. Call 01525 850000, email grundfos-uk@sales.grundfos.com or visit www.grundfos.co.uk Vent-Axia pleased to see healthy homes and buildings white paper British ventilation manufacturer Vent-Axia has welcomed the All Party Parliamentary Group white paper Building our Future: Laying the Foundations for Healthy Homes and Buildings. The document makes clear recommendations to the government on how it can improve standards in housing to benefit occupants health and wellbeing. It says poor indoor air quality (IAQ) is reportedly costing the UK more than 204,000 healthy life years. To help protect health in the home, Vent-Axia has been working hard to provide ventilation solutions to improve IAQ forhouseholds. Call 0844 856 0590 or visit www.vent-axia.com 54 January 2019 www.cibsejournal.com CIBSE Jan19 pp52-55 Products.indd 54 Toshiba Air Conditioning has launched an updated website that gives customers quick access to the companys comprehensive range of product support, training and technical resources. Managing director of sales for TCUK David Dunn said: We have a simple philosophy: deliver the best products and customer support in the market. Key to that is enabling our customers to access the technical and support materials they need to deliver for their own clients. Every Toshiba product has a download centre, giving access to the latest versions of data sheets, and owner and service manuals, while a spare-parts section allows users to identify and order replacement components online. A technical resources area includes demonstration videos, trouble-shooting guides, and FAQs on key topics such as handling R32. Customers can also access their personal Rewards programme account, which enables them to keep track of points and purchase items directly from an enhanced range of incentives and Toshiba merchandise. Visit www.toshiba-aircon.co.uk Fully integrated DX and AHU system offers optimised, simplified heating and cooling CIAT UK has developed a fully integrated air handling unit (AHU) and direct expansion (DX) system to meet the complex requirements of todays building services projects. Development engineers from CIAT worked todevelop the Floway DX. A key requirement was to ensure that the CIAT coils within the Floway DX were optimised for the most efficient output and control when connected to the DX outdoor units. CIAT UKs sales manager, Paul Smith, said: Until now, combining AHUs with DX systems has required installers to purchase separate equipment and go through the complex process of trying to make them work together effectively. This can be time-consuming and may result in inefficiencies in performance, as well as adding risk to the project. The Floway DX solves this problem with a fully integrated airside and DXsystem. Floway DX can be used in a wide range of applications, including offices, retail and residential buildings, where compliance with Building Regulations and precise control of the coil capacity arerequired. Visit www.ciat.com Warm air, radiant and heating products now affected by European regulations Warm air heaters are subject to Lot 21, and radiant heaters to Lot 20, of the European Energy-related Products Directive (ErP). Minimum efficiencies are now 72% for warm air and 74% for radiant heaters. These minimum criteria apply to both new installations and when replacing existing products. As a result, customers can be assured the heating equipment they are purchasing is energy efficient and emissions of harmful environmental pollutants are constrained. Norteks ErP-compliant range includes PREEVA EC, which offers combined heating and ventilation with optional cooling. The units come with a wide range of heat outputs and cooling capacities, and are available as non-condensing heaters with thermal efficiencies above 91%, or fully condensing heaters with thermal efficiencies of 102% (net calorific value). The design combines high thermal efficiency, quality components, and ease of maintenance for enhanced life expectancy and reduced life-cycle costs. The PREEVA EC range incorporates an EC plug fan, which gives a wide range of air duties and external static pressures. Email erp@nortek.com or visit www.nortek-erp.com Tel: 020 7880 6217 Email: callum.nagle@redactive.co.uk 21/12/2018 15:16