Noticeboard Hallmarking training day announced Spend a day at the magnificent Goldsmiths Hall this November learning about the legalities of hallmarking in the UK. Trading standards officers are being offered the opportunity to take part in a full days training at the Goldsmiths Company, in London, on 16 November. The day will feature: l Expert advice from the Assay Office l An experienced trading standards officer, who will share his findings on enforcement of The Hallmarking Act l A practical session try your hand at hallmarking and learn how to spot fakes and forgeries l An exclusive tour of the Assay Office l Lunch with wine l Certificate of attendance Attendees will also learn about the exclusive and coveted Touchstone Award. Tickets cost 48 (including VAT) per person and are available by reservation only. Places are limited, so interested officers are advised to book by contacting Alison Byne on 020 7606 8971 or via email. Diary dates October 7 Conservative Party Conference CTSI fringe event, Manchester Central 9 South Eastern Branch meeting, Archbishops Palace, Maidstone 13 South Western Branch meeting, M Shed, Bristol 15-16 CTSI Council meeting, London 20 Southern Branch meeting, Royal Agricultural University, Gloucestershire Dont forget your CPPD points and a chance to win 25! CTSI members can continue their personal and professional development by completing Module 3 of the CPPD section, featured in the latest (August) issue of TS Review. This module looks again at the Consumer Rights Act, but this time focuses on investigatory powers. To complete the module, members should fill out an online form on CTSIs website by 23 October. Plus, members are reminded that 25 of Love2shop gift vouchers are available to be won! Simply answer the questions correctly in the Downtime quiz featured in the August issue of TS Review and you could be in with a chance of winning. The vouchers are accepted at more than 20,000 high street stores, including Argos, Boots, Debenhams, Toys R Us, House of Fraser, River Island, New Look and Waterstones, plus restaurants, attractions and more. National Consumer Week 2015 2 - 6 November 2015 Know your new rights The theme for this years National consumer education materials Consumer Week campaign is Know developed by Citizens Advice your new rights. The aim of the week CTSI will be leading on the business is to raise awareness of the new education side of the campaign and Consumer Rights Act, an extensive Citizens Advice will be focusing on piece of legislation that comes into empowering consumers. force from 1 October 2015. The campaign is a partnership led In support of this, CTSI has produced some promotional material that can be by the Citizens Advice Bureau, CTSI, ordered to support any local activities the National Trading Standards Board that services have planned. and the governments Department for Simply download the National Business, Innovation & Skills. The aim of Consumer Week activity form, include it is to: some details about what you have l Promote awareness of these new planned locally, and complete your consumer rights through effective order for the number of posters and communication of simple postcards you would like. messages in traditional press and media, as well as through digital and social media l Increase consumers Email your completed activity forms to The deadline to submit your completed forms is imminent understanding of, and their ability 2 October 2015. If you have any to exercise, these rights by using questions, call on 01268 582240. gOt aN OPINION? We want to hear it. Email or visit tSIs forum page to add your voice to the discussion. We reserve the right to edit letters.