Click images or words to go to article Volume 123 Issue 11 Party conferences TSI makes its presence felt by holding a fringe event Cover story: In what is believed to be a UK first, trading standards catch their crook using facial mapping BSI invests in new labs to help protect consumers Legal: The lowdown on downloads Noticeboard TSI chairman Meet Mark McGinty Political promises College of Fellows The impact of a change in power on trading standards Re-introducing TSI s prestigious charity Dangers of tobacco Health supplements Findings of the new tobacco control report Teaching one rogue firm a valuable lesson Pyramid schemes TSI s Ten Pillars Nine women operating Give & Take ruse are convicted Why the institutes guidelines are more important than ever Make your mark in TS Today! News Government urged to ban legal highs; customers loans to be written off by Wonga Welcome from the editor-in-chief Suzanne Kuyser Chief executive s view A new consumer minister for the people? Consultations TSI s latest contributions to government policy Approved codes Alternative dispute resolution NTSB Tackling doorstep traders Regions Swercots uses technology to its best advantage Lead officer TSI expert DavidMacKenzie Updates from TSI