Contents Upfront 03 Out of the maelstrom John McArdle on how this tumultuous year has presented us with the opportunity to embrace change 07 Editors column Louise Parfitt and Caron Fassetta on putting together their favourite magazine News 08 National news 10 Companies news 46 BPA news Features 14 From hero to zero Sarah Juggins investigates the shifting public perceptions of parking, from mostly hated to an essential service, and everything in between 18 A year of pain... and gain BPA members share their experiences of a highly unusual 12 months 25 Moving mountains Keltic Clothing has had to adapt its range at a speed unknown in its 20-year history December 2020 Issue 403 28 Christmas, the challenge How are parking operators preparing for a very different festive season? 30 Business lifeline BPA Lawline looks at what the extended furlough scheme means for you 32 Battery power How one company has gone from idea to reality in less than 12 months to change the UK electric vehicle industry 34 A helping hand Parkings role in a groundbreaking initiative to support those on the streets get back into work 36 Calendar guy Louise Parfitt meets the man on a mission to big up our car parks 38 Together for change The team working on behalf of members on the Parking (Code of Practice) Act share how they have handled some tricky negotiations 44 Founding members In the BPAs 50th anniversary year, we remember some of the members who helped make it what it is today Regulars 48 Design for life A view of the BPAs recent campaigns and initiatives and the importance of good design in achieving buy-in, agreement and success 51 Park life Kelvin Reynolds is feeling grateful for what has been achieved in a year like no other in the BPAs history Classified 53 Specialist services directory 54 Marketplace 40 Partnership power The University of Sussexs Science Policy Research Unit explains more about its work with the BPA, and what it means for the parking sector 42 Moving forwards Exciting next steps for the Women in Parking initiative 4 britishparking.co.uk PN Dec 2020 pp04-05 Contents.indd 4 23/11/2020 16:58