3:49 PM FIDI C O N F E RE N C E GOING BIG IN JAPAN: FIDI PREPARES FOR OSAKA As we make the final preparations for the 2020 FIDI Conference in Osaka, here is a glimpse of some of the essential and inspiring business sessions you can attend during the four-day event T he 2020 FIDI Conference is almost here. Held at the Swisstel Nankai in Osaka on 26-29 April, it will take the Japanese concept of ikigai or reason for being as its theme. And the annual gathering of FIDI Aliates and industry colleagues will bring you up to date with the latest developments in the increasingly fast-paced moving and relocation business. Delegates will be able to attend sessions on topics including team management, FAIM-DSP certification, diversity, artificial intelligence and marketing their businesses. KEYNOTE SPEAKER: THE HEART-LED LEADER BY TOMMY SPAULDING The former CEO of a renowned global leadership organisation, Tommy Spaulding now speaks to people around the world about his belief that heart-led leadership can change the lives of everyone you lead and serve. His message aims to transform organisations, build committed teams, earn lifelong customers and drive bottom-line results in a global marketplace. Tommy Spaulding, the heart-led leader One of the most important decisions a leader will make throughout their careers is to define their philosophy. He says managers and organisations that lead with a servants heart are more successful and achieve higher bottom-line results than those that dont. Spaulding believes that heart-led leadership is the only such philosophy to show love and results are not opposites, but two sides of the same coin. If you love what you do, love the people you do it with, love your culture, love your mission, love your team, love your customers, then you will achieve better results together. Based on the New York Times, Wall Street Journal and Amazon bestselling book The Heart-Led Leader, Spaulding will share how becoming such a leader will change your life, your organisation, and ensure our association is at the forefront of this industry for years. Date: Monday, 27 April 2020 W W W. F I D I. O R G FF295 FebMar20 pp22-27 Osaka.indd 23 23 20/01/2020 16:15