F E AT U RE AGS Tunisia known locally as Carthago Moving and Storage has seen significant ups and downs in its business during the past decade countries in their development. I think theres a real future this side of the Mediterranean. Compared with Egypt and Tunisia, Morocco has remained an outpost of calm. AGS has a presence there too, overseen by managing director Louis Thiercelin. Its services span the entire mobility industry domestic; international; office moves; new furniture set-up; hospitality logistics; pet relocation; expat relocation and immigration; and fine art removal. The local market has increased a little over the past 10 years, says Thiercelin. However, a lot of new competitors have appeared. We keep ahead by employing skilled personnel, from packers to the office workforce and management. Our move coordinators are multi-lingual. Many staff have been with the company for 15 to 20 years. Finding them is always a challenge but its crucial well-trained and highly motivated staff make the critical difference to customers. People who are retiring have a hand in vetting younger recruits one now works alongside his father as a packer. Retaining them C M Y CM MY CY CMY K 74 FF294 DecJan20 pp64-77 Regional Focus.indd 74 WWW. F I D I . OR G 20/11/2019 15:18