CONTENTS OP I N I O N / U PFR O NT 07 IS S UE 2 9 4 DEC EMBER 2 0 1 9 /JA NUARY 2 0 2 0 NEWS 15 OPIN ION FIDI Secretary General Jesse van Sas on the origins of FAIM and why the time has come to diversify the standard EBR U D EMI R E L The FIDI President on FAIM compliance 17F IDI C H A R ITY Details of how you can get involved with the dedicated FIDI fundraising day for FIDI s new charity, Healing with Feeling 17 09 25 IND U ST RY N EW S 09-13 FEAT U R I N G Global relocation market set to hit US$33.5 billion PLUS: European driver shortage worsens; FIDI hosts global workforce symposium; Santa Fe Group sells to Lazarus; FIDI to sponsor mobility conference; Jolle Castro awarded top French honour; Yembo and JK Moving launch AI-driven visual surveys; FIDI Academy signs university MoU Editorial Editor: Dominic Weaver email: dominic.weaver@cpl.co.uk telephone: +44 1223 378000 Advertising Advertising manager: John Wheaton email: john.wheaton@cpl.co.uk telephone: +44 1223 378042 Published on behalf of FIDI Global Alliance by: CPL (Cambridge Publishers Ltd) 1 Cambridge Technopark Cambridge CB5 8PB United Kingdom telephone: +44 1223 378000 web: www.cpl.co.uk 19-21F IDI AC A DE M Y FIDI Academy along with FIDI Latin America and LACMA is hosting the next EiM seminar in Panama City. Plus, details of FIDI s new online learning platform to train and educate employees 23-25 F IDI SE RV IC E S When customers pack their own goods, it reduces costs but can carry risks for movers. Meanwhile, a MoU with LACMA means FIDI s Professional Cooperation Guidelines (PCGs) are now the relocation industry norm 27-29F IDI ASSOC IATION S FIDI Africa President Lydia Kaweesa on the association s response to the challenges of the African market where, increasingly, price and only price dictates 31 39 C L UB An update on the environment-focused collaboration between the FIDI 39 Club, IAM YP and LacmaNext 27 33OPIN ION Graebel s Ben Ivory on the changes your business can make to improve its environmental credentials. He offers his top four tips for success SPEC IA L FEATURE FIDI GLOBAL ALLIANCE President: Ebru Demirel General Manager: Jesse van Sas email: jesse.vansas@fidi.org telephone: +32 2 421 4751 Communications Manager: Magali Horbert email: magali.horbert@fidi.org telephone: +32 2 426 5160 FIDI Global Alliance (FIDI Aisbl) Bld Louis Schmidt 29 B1 1040 Brussels, Belgium telephone: +32 2 426 5160 All locations listed on FIDI Affiliate adverts are FIDI-FAIM certified, unless otherwise indicated on the advert. The views expressed in FIDI Focus, by any contributor, are not necessarily those of the FIDI Global Alliance or the publisher. Contributions (including adverts) are published in good faith and no responsibility or liability will be accepted, either for their contents or accuracy, or for any action taken as a result of anything contained in FIDI Focus. Editorial copy deadline for the February/March issue: 5 December 2019 Deadline for advertisement bookings: 12 December 2019 PICTURE CREDITS Cover: iStock.com/aelitta | Page 5: iStock.com/Nirian | Page 7: iStock.com/baona | Page 9: iStock. com/okeyphotos | Starflamedia | Page 13: iStock.com/Chainarong Prasertthai | Page 15: iStock.com/ DanielMenR Page 17: iStock.com/marekuliasz | Page 19: iStock.com/Ddrafter123 | Page 21: iStock. com/searagen | Page 25: iStock.com/ake1150sb | Page 29: iStock.com/peeterv | Page 32: iStock.com/ nightman1965 | Page 34: iStock.com/Rawpixel | Page 37: iStock.com/Rawpixel | Page 51: iStock.com/ bee32 | Page 53: iStock.com/Tommaso/Marlon Trottman/coward_lion | Page 56: iStock.com/35007 | Page 58: iStock.com/35007 | Page 60: iStock.com/Faustino Sanchez | Page 64: iStock.com/Givaga | Page 66: iStock.com/Gelia | Page 72: iStock.com/Pavliha | Page 76: iStock.com/adisa 4 FF294 DecJan20 pp04-05 Contents.indd 4 34 34-37 As FIDI concludes the research stage of its study on gender and diversity in the moving industry, FIDI Focus looks at the benefits of a diverse business WWW. F I D I . OR G 21/11/2019 13:31